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Turnover and Retention

Retail Scheduling Software Could Harm Employee Morale, As Well As Customer Service

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The Way It Used To Be
Twice each year my mother would make her regular pilgrimage to the old B. Siegel’s store select her seasonal professional attire. It was always a leisurely, [...]

Much Employee Creativity Unused on Job

The following is a guest post from The Fairfax County Economic Development Authority, with a few of my thoughts appended thereafter. (Do I sound like a lawyer there, or what?)
At a time when many economists and futurists are pointing to creativity and innovation as one of the cornerstones of U.S. competitiveness in the years ahead, [...]

Proving the Obvious? Good HR is Good Business, Study Finds

This from Tampa Bay Business Journal via the ManagersRealm blog:
According to a recent Gevity Institute study, certain HR practices result in measurable business results.
The study found that small businesses that follow a set of “workforce alignment” employee management strategies achieve 22.1 % higher revenue growth, 23.3 % higher profit growth and 66.8 % less employee [...]

Read, Aimed, FIRED! The First Year on the Job May Be Deadly!

According to some recent studies, almost half of new rookie hires do not make with the company for more than 1 and 1/2 years. And it is not just lower-level employees who don’t make the cut — one study shows that over half of managers and executives don’t survive past the first year of the [...]

The Next Big Wal-Mart Controversy: Rotating Shifts

In what may become the next major employee relations fiasco at Wal-mart, a CNN story reports some unhappyWal-mart employees complaining about what appears to be a “trial balloon” regarding rotating shifts.
As reported in this Cnnmoney.com story:

New Roles for HR Managers

Erexchange.com presents a nicely written article by John Sullivan on three new roles for HR managers.
While not earth-shattering, given many recent discussions about the changing face of HR, the article does an excellent job of describing the three new roles, and some of the responsibilities of each role.
The three new roles are:

Good Interview on Implications of Aging Workforce

Workforce Management has published an interview of Ken Dychtwald, author of the forthcoming book “Workforce Crisis; How to Beat the Coming Shortage of Skills And Talent.”
Dychtwald answers questions such as:

Experts warn of an impending shortage of workers caused, in part, by the aging of baby boomers. Should companies be worried?
What will an aging workforce mean [...]

Beyond the Gold Watch and Employee of the Month: Reflections on Employee Recognition Programs

Today, for a change, I’m writing an original post inspired by personal experience and observation, not by my daily Internet news reading.
The other day, my wife and I were guests at the annual meeting of the insurance company for which her brother Dave has worked as an agent for twenty years.
Dave was one of six [...]

Job Market Looking Up for Employees; Economic Consequences Mixed

Good economic news often seems to be bad news on Wall Street. As reported by the Washington Post, last month’s good unemployment and employment stats, while obviously good news for jobhunters, may be bad news for financial markets and long-term economic growth.
First, the news:

The nation’s unemployment rate fell to 4.7 percent in January, [...]

More on Emotional Intelligence

Thanks, Michael, for raising the topic of emotional intelligence. I decided to do some quick research to pull up a few more resources on emotional intelligence in the workplace to share with our readers
A quick Google search yielded some interesting and useful sites:

All (On)Board: Four Big “No Nos” of “OnBoarding” (aka: New Employee Orientation Program)

An excellent article on the onboarding experience, with examples of how such programs go wrong and therefore increase turnover.

Applebees’ Reduces Turnover Using Metrics, Accountability, and Rewards

Applebees’ has a system for reducing turnover, focusing on metrics, accountability, and rewarding managers.

The Truth About Retaining Workers: Employers and Employees Have Different Views

Employers and Employees have different views in terms of what factors retain employees. Time/flexibility and financial compensation are two major factors where employers and employees diverge in terms of their importance to retention.

Middle Management Job Dissatisfaction Presents Opportunities for Recruiters and Companies That “Get” Current Human Resources Issues

Numbers from an Accenture survey of middle managers tell the story:

Only 48% of 225 middle managers polled were highly satisfied with their employers, down from 67% in the same study in 2004 .
Those dissatisfied nearly doubled to 15% from 8%.
A third described their companies as mismanaged.
56% and 55% were pleased with working conditions and [...]

HR/Employment Blogosphere Update for October 31, 2005

I know, I just went over a month without doing one of these, and now here are two back-to-back. What’s up? Let’s just say I’m trying to get back in the habit. As usual, I’m listing my provocative headlines first to encourage you to click through.

Striving for Balance in the Role of [...]