Excellent Guide To Handling Workplace Harassment and Discrimination Complaints
Employers, HR managers, and attorneys can always use reminders of basic guidelines for handling workplace harassment and discrimination complaints.
Today I’d like to share an article I ran across that provides these basics.
“An Owner’s Guide To Dicey Workplace Complaints” covers the following key points:
- Keep An Open Mind
- Treat The Complainer With Respect And Compassion
- Do Not Blame The Complainer
- Don’t Retaliate Against The Complainer
- Follow Established Procedures
- Educate Yourself
- Interview The People Involved
- Look For Corroboration Or Contradiction
- Keep It Confidential
- Write It All Down
- Cooperate With Government Agencies
- Consider Hiring An Experienced Investigator
- Take Appropriate Action Against The Wrongdoer(s)
I really don’t have much to add. Read the article for insightful details on each bullet point.
Source:
Forbes.com: “An Owner’s Guide To Dicey Workplace Complaints”
